PlayStation Network Offline

UPDATE 17: PSN Outage… No More… Again


UPDATE 17:

The service is back up. Go ahead and play while it lasts. There could be a few more disconnects in the coming day or two while Sony gets the traffic under control.


Update 16 – May 15, 2011 @10:00 pm:

It’s down again. That’s right… again. I guess we should have known that this would probably happen at first, what with all the high traffic that would undoubtedly ensue.

Through some research, it seems to have been disconnected in almost the same fashion as to how it was reconnected this morning: a few region of states at a time. However, it’s not known if EVERY state is down. Europe was also having this same problem about an hour after being turned back on this morning, and it would seem that much of Europe is now “undergoing maintenance” like the U.S.

Sony says it has to do with too many people trying to reset passwords. So, they turned off the network to allow clearance of some of the passwords.

It’s funny because I finally got to play Socom 4 online this morning. It was a lot of fun and I wanted more. I guess we’ll have to wait again. We’ll definitely keep you posted.


Update 15 – May 15, 2011 @4:00 am:

Welcome back PSN! Everyone in the U.S. and Canada is now reconnected with the service. Other countries may not be fully up quite yet, but it would seem that all of Japan and most of Europe is good to go.


UPDATE 14 – May 15, 2011 @2:25 am:

The PSN service has now been turned on in all of the West Coast and most of the Midwest. Alaska and Hawaii are up too.


Update 13 – May 15, 2011 @1:25 am:

PSN service is now up and running in DC, PA, VA, WV, MI, IN, OH on top of the other states from earlier.


Update 12 – May 15, 2011 @12:25 am:

Sony has now restored PSN service to the Southeast U.S.


Update 11 – May 1, 2011 @11:15 pm:

Breaking News: Patrick Seybold of the official Playstation blog has just announced that the revitalization process of PSN has begun.

The restoration process will take “several hours” and start from the east and move towards the west. Current states with the PSN back on include the Northeast and, unsurpisingly, California. Stay tuned for more news.

For a map of states that have been restored, visit the official PlayStation blog

-Update by Kameron Smart


Update 10 – May 14, 2011 @7:15 pm:

Some more good news is out today concerning the PlayStation Network. It looks like we may very well be gaming online pretty soon.

The official PlayStation blog has an update stating that the firmware update needed to connect to the new and improved (and secured) PSN is available now! That’s right. So, if you have been staying away from your PlayStation 3 all day, go ahead and turn it on and update the firmware. This firmware is required in order to connect to the PSN once it’s back up and running.

Once you update to version 3.61, a new password will be required once the service is on again.

Awesome news, indeed. Sony seems to be one step closer to having their service back.


Update 9 – May 13, 2011:

Today’s update is finally a happy one. Some good news is brought out of the official Japanese PlayStation website as well as the official PlayStation Netherlands Twitter account.

The official PlayStation Netherlands Twitter account (@PlayStationNL) has been translated by Google Translate (roughly) to say the following:

“@snickel86 at this moment a select group is testing the network . Territories= Japan (Asia), Europe & America.”

On top of this, there has been a Google Translate message (again translated roughly) from the official Japanese PlayStation website as saying:

“’PlayStation Network’ and ‘Qriocity’ and continued failure, I am sorry indeed.

As we told the other day with the latest information in regard to future service restart, will be conducted in stages on a regional basis to ensure the safety of our customers.

We are preparing to be able to resume service as soon as possible in Japan, and is now doing the verification stage for ensuring the safety and security, providing more advanced. Server to complete the relocation of more secure facilities, further strengthening the encryption, firewalls and expansion of new customers with peace of mind again ‘PlayStation Network’ and ‘Qriocity’ to stay in a We support the most. The monitoring and the introduction of warning systems facilitate early detection of cyber attacks, subjected to a system upgrade intended to eliminate vulnerabilities, established a system to ensure information management to protect important personal information of customers We.

For those of you committed to ensuring safety, but would take some time for some time now, humbly thank you for your understanding. For the latest information, this website will guide you at any time.

To everyone of our customers and partners, we deeply apologize for the inconvenience and inconvenience.”

So, it’s good to note that the service seems to be in a state of testing and is probably coming back online pretty soon. In my opinion, most projects in testing phase come back in no more than a week. This could possibly be less considering that  three regions have been allowing certain gamers (or some type of user) to test the network. Japan got it started and currently seems to have the most testers going at it.

Sources: Gamersmint.com (Twitter Feed), Shoptonews.net (PlayStation Japan Message)


Update 8 – May 11, 2011:

The latest update is actually a little old by now. The newest post on the official PlayStation blog came yesterday.

Patrick Seybold, again, posted to the blog yesterday saying that he still doesn’t have any information on “when the service would be restored.” He says that there is “no exact date” to give out and that, at the very least, it would be a “few more days.”

I’m only wondering what the “few more days” will be for. Is that for full services to be turned on? Is it some parts or regions of the service? Or, could it simply mean a few more days until the next update or when more information is known?

As always, we’ll keep you up to date and apologize for reporting this a bit late, but I, personally, was hoping for a little more information between yesterday and now.

Source: Official PlayStation Blog


Update 7 – May 10, 2011 @2:00 pm:

Well, it would seem that the earlier report from Bloomberg is being completely denied by Sony.

Sony is still saying that there is “no date” set for a return or even a deadline. So, once again, the wrong information is being spread. This is nothing new, but maybe if Sony themselves had more information to give out, bad information wouldn’t take shape.

A May 31 date would probably be really bad for Sony, and we knew this when it came out of Bloomberg’s report this morning. But, is it really that hard to believe when it is already May 10 and not even a bit of news about a possible date has come to fruition? I don’t think so. We’ll just have to wait patiently.

Source: Venturebeat.com


Update 6 – May 10, 2011 @4:15 am:

Getting sick of the updates yet? Probably not as sick of waiting for the PSN service to be turned back on. Well, the latest update probably won’t make you feel any better.

Bloomberg is reporting that Sony is still on track to “restart the services fully, by May 31.” Kind of odd that we haven’t heard a definitive time for all services to be turned on by until now. Has the May 31st date come up before? Sure, but that was used, it seemed anyway, as more of a one-time-use to cover Sony’s butt. However, now it would seem that all services will be fully operational pretty close to May 31. Now, take into account that they are saying ALL services by May 31. It’s still very possible that some services are up and running well before that.

Let’s just hope the date stays as May 31, 2011, and not 2012…


Update 5 – May 7, 2011:

Again, we have come across conflicting information in this latest update. The previous update had us thinking that, “okay, so PSN is still on track to be back on this week.” However, new information is making it seem unlikely. I mean, it is Saturday.

After checking into the official PlayStation blog, Patrick Seybold, Sr. Director of Corporate Communications & Social Media, had this posted:

“As you may know, we’ve begun the process of restoring the service through internal testing of the new system. We’re still working to confirm the security of the network infrastructure, as well as working with a variety of outside entities to confirm with them of the security of the system. Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing the systems online.

As you’ve heard us say, our utmost priorities are the security of the network and ensuring your data is safe. We won’t restore the services until we can test the system’s strength in these respects.

When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system. We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we’re doing everything we can to make it happen. We will update you with more information as soon as we have it. We apologize for the delay and inconvenience of this network outage.”

After seeing this, do you still think it’s possible for the PSN service to be turned on this week? Again, this is conflicting with our last information from update 4, as well as Tweets made by Insomniac. I’ll say it again: it is Saturday. I highly doubt that between this new information and the current date, that we’ll be playing Mortal Kombat, Socom 4 or Portal 2 (along with any other game) anytime soon.

Source: Official PlayStation blog


Update 4 – May 6, 2011:

Well, we apologize for not having any new information about the PSN service for the last few days. We do, however, know that “some” services will be restored this week. A Sony employee has told us specifically that this week will hold the release of some services. However, does this mean some services by region, or some services as in parts of the PSN. We’ll have to wait and see. May 3rd was obviously not the correct date as we had been told. As were others. But, here’s another little note about services being turned on sometime this week from Musterbuster, the Community Team Leader on the European Forums:

“Hey guys,

I would love to be able to give you new information, and right now there isn’t any available.

I’m asking lots of questions but at the moment all I’m being told is that the “last update still stands” eg – Some PlayStation Network services will be restored this week.

The very second I hear anything new, it will be passed on to you. I’m also keeping a note of your feedback throughout this outage, so keep posting it.

Much love,

MB”

Again, try and hold out a little while longer is what I’d say.

Source: EU Community Forums


Update 3 – May 2, 2011:

Yet another update comes out of the great hacking debacle. However, some good news is finally starting to spread, such as when we might be playing over Sony’s PSN again.Today, Japanese gamers have been able to login to their PSN accounts. Downloading and playing games online are currently possible for Japanese gamers only. And no, it isn’t possible for other countries or regions to sign in with a Japanese account because a firmware update is first needed.

However, other gamers should be able to start gaming online again as soon as tomorrow, May 3, 2011. U.S. gamers are said to be next in line for being reconnected to the network and possibly U.K. gamers as well.

Of coarse,  a firmware update will HAVE to be performed first, so when you are asked, you might as well just do it. Unless of coarse, you don’t want to play online, download games or movies.


Update 2 – May 1, 2011:

I know many of you are worried of the recent hack on Sony’s network, not to mention bored of not being able to go online, but Sony made an announcement today (finally) on what is going on.

They, again, made it clear that they still don’t believe that credit card information was stolen. Again, though, they aren’t completely certain. Other, personal information was more than likely taken, however.

So, what does Sony plan on doing to make it up to the gaming world? How about free PSN+ for 30 days to everyone. Sounds good, right? If you currently are a subscriber, you’ll get 30 days added on. On top of this, there will be free content given out besides the already free stuff given to PSN+ subscribers. That content will be talked about at a later date and will probably be region-based.

Also, any fees associated with those who want to have their bank/credit cards replaced will be paid by Sony.

The only other detail we need to know is when the service will be back up. Well, the only thing Sony’s saying is “next week” sometime.

Pretty good apology if you ask me. I don’t really blame Sony like a lot of gamers are, however. It’ the hackers who did it. Blaming Sony would be like blaming a driver for being on the road when a drunk driver causes a wreck. Sure, Sony should have probably came out sooner and at least mentioned that the PSN was hacked, and maybe their security wasn’t as good as it probably should have been, but the true criminals are still the hackers. Don’t forget that.


Update 1 – April 26, 2011:

Sony has confirmed that an outside person or group has hacked or intruded into the PlayStation Network. Certain PSN user information may have been obtained like names, addresses, email addresses, birth dates and PlayStation Network/Qriocity passwords, logins and handles. They are still checking on credit card information but they are saying no evidence points to that being part of the attack.

That being said, we suggest you keep a close eye on your credit report for any suspicious activity. You can usually wipe any activity that isn’t done by you off of your credit report within 60 days of it posting. Keep an eye on any and all credit statements (credit cards, bank accounts) in general, too, because it sometimes can take a while for it to hit your credit report. Again, this is very important. Hopefully, those responsible will get plenty of jail time.

Sony is also saying that “some” services will be made available some time within a week while the security of the PSN is strengthened. We also would like to point out that Netflix is available. When you try to use Netflix, the PSN will ask for you to sign in. Simply try to sign in twice, and after the second try, the PS3 will allow you to view Netflix. Weird, but it works.


Original Post – April 25, 2011:

The PlayStation Network has been completely out for 5 whole days now (although mine has been having problems longer than this). Sony has gone on record as saying everything from the problems in Japan causing issues to hackers or outside groups doing damage. Nobody really knows what may be the final verdict, but it is known that Sony is working to make sure this doesn’t happen again.

In a few reports online, it’s been found that Sony is purposely not allowing the PSN to be used until this problem can be stopped from happening again in the future.

At the time of this writing, we contacted Sony about  a possible extension to tomorrow’s supposed PSN power on and are awaiting a response. We do know, however, that Sony will be contacting customers if any credit card information was gathered  by the hackers, if hackers did play a cause in the problem. Sony has insisted they will not let out exactly what happened for security concerns.

PlayStation Network Offline

2 Responses to “UPDATE 17: PSN Outage… No More… Again”

  1. WAKE UP SONY! Who cares what new stuff you add? Who cares if you got hacked? No one with half a brain gave you real information to start with. Anyone that trusts a major corporation gets what they deserve. Honey is sweet and flies like poop and corporations SELL information to the grabberment that pays for said information with YOUR tax dollars. Anyone that helps them get away with it is no American anyway.
    So turn the *##&ing games back on already. We got stress to relieve here.

Trackbacks/Pingbacks

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